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24-hour Helpline0800 567 7699
Kent Outreach Service
The Kent Outreach Service provides invaluable support to individuals who are homeless or are at risk of being homeless across Kent. The team helps to provide short term solutions to homelessness including finding the most appropriate accommodation for each person. We encourage people to access other support services where necessary such as drug, alcohol or mental health services. More 
Private Landlord Liaison Service
The Private Landlord Liaison service works one-to-one with landlords to accommodate people currently supported by Porchlight. More
The Kent Outreach team is based in Canterbury and Maidstone and works throughout Kent. Outreach workers will undertake street outreach sessions to locate people who are homeless. We will respond to any calls notifying us of people sleeping rough. We are also trying to prevent the number of people leaving prison homeless by working in partnership with prison resettlement teams. We will run drop-in sessions on a weekly basis in each local authority area. Our workers also specialize in mental health, substance misuse and in helping ex-offenders and young people.
The service also works to prevent people who have been homeless returning to the streets through tenancy sustainment. For a limited amount of time, workers will provide support to people once housed. If longer term support is needed then we will refer people to other appropriate support services.
We run a freephone helpline for people who are homeless – call 0800 567 7699 (please note that this number may be charged if called from a mobile phone).
We offer advice in the following areas
-Finance, benefits and debts
-Healthcare
-Specialist drug and alcohol treatment services
-Education, training and employment
-Rebuilding family relationships
-Developing skills to live on your own
To make a referral to this service or for more information please visit the online referrals page.
Private Landlord Liaison Service
Working with landlords to create positive futures
The Private Landlord Liaison service works one-to-one with landlords to accommodate people currently supported by Porchlight. Our aim is to move our service users out of temporary accommodation and into privately rented properties. With ongoing support we enable people to develop the skills necessary to live independently ans successfully maintain their tenancies.
We have a strong focus on empowering people to take control of their lives.
“Porchlight do an excellent job helping vulnerable people in the local community find safe and secure living accommodation. Landlords should be confident working with the Porchlight team.”
Marion Money, Kent Regional Representative for The National Ladlords Association
What can you expect from us?
We can offer support and advice to ensure that you:
- Have up to date and accurate information regarding different types of tenancies.
- Are aware of both parties rights and if necessary we will signpost you to accurate legal information.
- Have a dedicated liaison worker to contact should you or your tenant begin to experience difficulties.
By working closely with you, your new tenant and with Porchlight support services, landlord liaison can tackle any issues that may be affecting the stability of the tenancy.
Providing a home will change someone’s life.
Tenant Enquiry Form
If you would like to make an enquiry into finding private accommodation for your client please download and complete the Tenant Enquiry Form.
Tenant Enquiry Form (PDF 92KB – opens in new window)
If you are unsure of the eligibility of your client please contact the Private Landlord Liaison team for advice.
East Kent Landlord Liaison
Areas covered: Swale, Ashford, Canterbury, Shepway, Thanet and Dover
Contact details…
West Kent Landlord Liaison
Areas covered: Dartford, Gravesham, Sevenoaks, Tonbridge & Malling, Tunbridge Wells and Maidstone
Contact details…
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