All applicants should be:

Willing to engage with staff and accept support.

Aware of personal responsibility and have the ability to care for themselves.

Committed to addressing issues that have hindered housing in the past.

Committed to controlling substance misuse (legal or illegal).

Prepared to share with and respect people from a variety of backgrounds, age, sexuality and cultures.

Adhere to the house rules and participate in house meeting.

Willing to participate in support meetings, where residents and staff can voice their opinions and raise any issue to be dealt with.

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24-hour Helpline0800 567 7699


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Referrals to our supported accommodation
Individuals can apply to Porchlight through self referrals. Agency references are also accepted and encouraged at the projects either by phone, fax, post or in person.

Referral and risk assessment forms will need to be completed for all individuals . Suitable applicants will promptly be invited to an interview. However, applicants attending intoxicated will be declined.

Download the Porchlight supported accommodation referral form (PDF 80KB – opens in new window)

Referrals to the Kent Outreach Service

We provide county wide support for rough sleepers. We also support individuals who are sofa surfing, in unsuitable accommodation or threatened with homelessness. This support may also be provided by other floating support agencies allocated by Supporting People.

Rough Sleeper and Street Population Form (PDF 49KB – opens in a new window)

Supporting People Floating Support Form (PDF 164KB – opens in a new window)

Which form do I need to fill in?

Rough Sleeper

If your client is Rough Sleeping then please fill in the ‘Rough Sleeper and Street Population Form’.

As a rule if your client was rough sleeping last night and will be rough sleeping tonight this will be the correct form to fill in. The contact information and how to send the completed form back to Porchlight are on the bottom of the form itself.

Outreach

If your client is sofa surfing, in unsuitable accommodation or threatened with homelessness then the ‘Supporting People Floating Support Form’ will be the most appropriate form to fill in.

It is important that you mark clearly that your client is, for example, sofa surfing, on the front of the form so that Supporting People can allocate the individual to a suitable provider.

Please be aware that the Supporting People forms should be sent direct to Supporting People using the address and contact information provided on the form.

Porchlight can still take referrals and give advice over the phone for either service and will forward any referrals for the outreach service to Supporting People in this case. The Freephone number is 0800 567 76 99.

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