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We have a number of different accommodation services in Canterbury providing high to low support and enabling us to meet a variety of needs.
Direct Access Emergency Accommodation
Our direct access hostel on Whitstable Road provides temporary accommodation to single homeless individuals between the ages of 18 and 65. More 
Short Term Supported Accommodation
We have two 21 bed short term supported accommodation projects in Canterbury for individuals aged 18-65. More
Move-on Accommodation
We have a number of shared houses providing low support accommodation as a move-on step for people before living independently within the community. More
To make a referral to any of these services visit the online referrals page.
Looking for accommodation for individuals aged 16-21? Please visit our Young Person’s Services page…
Direct Access Emergency Accommodation (Adult)
Our direct access hostel on Whitstable Road provides temporary accommodation to single homeless individuals between the ages of 18 and 65. The hostel can accommodate 16 individuals and is staffed 24 hours a day. Residents are given a 12-week license for their own room, which can be extended where necessary. During this time a support plan is set up and resettlement options identified.
The aim of the project is to support residents to engage in the support services they require to enable them to address the issues that have led to their current circumstances. Their keyworker will help them address issues such as benefits, life skills, housing need, physical and mental health and move-on options. Ultimately the project aims to enable residents to achieve independence and manage their own tenancies.
During their stay residents are encouraged to become actively involved in the day to day running of the project. There are regular house meetings to discuss any issues staff or residents may have.
Short Term Supported Accommodation
Whilst staying at our short term supported accommodation residents are expected to engage in the keyworking and support planning process. They are also able to access the Porchlight service user involvement, activities and volunteering programme if suitable. We encourage active participation in the hostel, including attendance at flat meetings and involvement in other service user activities.
Staff are there to support residents with varying problems such as accessing benefits, education, employment and move-on accommodation and liaising with other agencies that can assist them in addressing their individual issues. Our support helps residents to deal with life on a day-to-day basis, preparing them for independent living.
Craddock House is a 21-bedded supported housing project available to individuals aged between 18 and 65 years old.
Residents can stay for up to 2 years on an Assured Shorthold Tenancy.
The project offers medium support and has three full-time Support and Resettlement Workers, working Monday to Friday.
Guildford Lodge is a 21 bedded supported housing project available to individuals aged between 18 and 65 years old.
Residents work with support staff to address issues and learn the skills necessary to live independently. Maximum stay is 2 years on a non-secure tenancy.
It is staffed 24 hours a day and is for low to medium support needs.
Move-on accommodation – Shared Houses
We have 7 shared houses providing low support accommodation as a move-on step for people before living independently within the community. The Shared Houses project can house 17 people at any one time, consisting of five houses (accommodating three tenants in each) and two single, self-contained flats. These houses are situated in various residential areas around Canterbury.
Support is available Monday – Friday through two Support and Resettlement Workers, with key working sessions held on a regular basis.
Tenants are given six month Assured Shorthold Tenancies, renewable for up to two years. Tenants meet with their keyworker weekly or fortnightly. House meetings are held every two weeks where tenants can discuss any issues which may have arisen between themselves.
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