Community Services Operations Manager (PL708)

Location: Maidstone
Hours: 37.5 hours per week
Salary: £28,476 - £31,324 gross per annum
Contract: Permanent
Closing date: 9am Monday 26 March

Because like you, we’re dedicated to changing attitudes and changing lives.

About Us: At Porchlight we’re passionate about helping vulnerable people to reach their full potential. We’re working towards a fairer society where the most excluded are included and homelessness and poverty are things of the past.

The Role: As part of the Community Services team, you will play a key role in the overall management of local provision, as well as supporting new services developed; you will also foster opportunities to build on provision, contributing to bids and supporting new contracts and projects. 

Performance management and ensuring quality services is central to the role, as is strong people management.  You will be able to shape and redesign services based on local need as well as identify emerging opportunities.  You will skilled in influencing stakeholders, developing working partnerships and able to represent Porchlight to maintain and develop its strong reputation.

What you need:

  • Professional, housing, social care or management qualification, or working towards one
  • Experience of leading a team to set and achieve service objectives and standards.
  • At least three years experience of managing or supervising staff
  • Excellent communication and relationship skills with a range of stakeholders
  • Experience of managing internal audit processes. 
  • Ability to shape and implement service re-designs
  • Good knowledge of Project Management processes. 

Benefits: As a member of the Porchlight team you will have access to a wide range of employee benefits including:

  • free life insurance
  • flexible working hours
  • 25 days holiday per year

How to apply: if this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the ‘Our Current Vacancies’ button.  Please contact Julia Hargreaves on 01227 760078 or email if you wish to discuss the role in more detail before making your application.

Closing date: By 9am Monday 26 March 2018

Interview date: Friday 13th April 2018

Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community.


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If you have any questions regarding your application please contact Daniella Sherriff, HR Assistant, on 01227 760078, selecting option 3 or at