Help and advice on coronavirus and where to find support

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Coronavirus: money and benefits

How to access benefits

As well as adapting the way existing job centre appointments happen, the government has announced a range of measures to help if you are struggling financially because of the coronavirus outbreak.

This information is being regularly updated. Last update 26 March 2020.

If you are currently receiving benefits

If you are receiving benefits you do not have to go to job centre appointments for three months, starting from 19 March. You will continue to receive your benefits as normal.

If you are already receiving Universal Credit and think you may have been affected by coronavirus contact your JCP Work Coach as soon as possible.

Making a new application for benefits

If your income has been affected by coronavirus you can make an application for universal credit online or by telephone on 0800 328 5644

Further information

If you need to speak to someone you can call Porchlight's free 24 hour helpline on 0800 567 7699

See Department for Work and Pensions website for more information.

See Universal Credit's website for more information about how to claim.

See Citizen’s Advice Bureau for more information on the help available to you.

See the NHS website for up-to-date information about coronavirus.