Please tell us your experience of the support you received

We want to keep doing what people find useful and understand where it doesn’t work so well, so we can continue to improve things for those we support.

Use this form to tell us about:

  • An experience of support - it can be good or bad
  • A concern about a Porchlight service or services

This is different from making a formal complaint. To make a formal complaint, you must first contact the service you want to complain about.

Your response helps make support better. It will be handled sensitively and if you prefer to remain anonymous you can let us know here too.

Call 999 if there's an immediate risk of harm or abuse

Click here to read our privacy statement