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Kent Homeless Connect - homelessness support for vulnerable adults

New website helps professionals support their clients

If someone is homeless they may have other complex support needs too. Kent Homeless Connect - a network of support services - is changing the way people get help.

Kent Homeless Connect works with vulnerable adults who require support from more than one service. It brings together housing support, mental health services, drug and alcohol recovery and help with tenancies to address all the issues they are facing.

The newly launched Kent Homeless Connect website includes a checker tool so professionals can quickly find out if clients are likely to be eligible for help. It also includes information about other Kent-wide support services for those who may not be eligible.

Kent Homeless Connect is funded by Kent County Council and led by Porchlight and Look Ahead. By working together, we can address all the issues people are facing and help them break the cycle of homelessness for good.

Clare Maynard, Kent County Council's interim strategic commissioner, says: “Kent County Council is committed to making access to vital services as easy as possible for those in need of support and is extremely proud of the success of the Kent Homeless Connect partnership service in achieving this.

“By bringing together a wealth of specialised services for homeless people with complex needs into a single point of contact, some of our most vulnerable people been able to vastly improve their health and quality of life by quickly finding the right combination of support without the sometimes confusing need to navigate services individually. The launch of the streamlined new website will go on to further simplify access to this service and I would like to thank our partners, Porchlight and Look Ahead for their hard work in making all of this possible.”

Donna Pearson, Look Ahead's head of operations, says: “Look Ahead is delighted to increase access to those who need it the most in Kent. We are pleased to work in partnership with Porchlight to deliver these services on behalf of Kent County Council. We are committed to bringing the highest quality service within easy reach of vulnerable homeless people with the most need and we hope, that with the launch of the Kent Homeless Connect website, even more people will be able to access support. Our aim is to continue providing specialist help for people to recover from homelessness giving them the tools to begin a new chapter in their lives.”

Sarah Porter, Porchlight's performance and partnership manager adds: “People who are vulnerably housed or homeless, particularly those who are rough sleeping, have some of the worst health outcomes in the country. For people with very complex, overlapping issues such as mental ill health and substance misuse, it can be hard to access the care and support they need. Porchlight is very proud to be working with Kent County Council and Look Ahead to deliver this important service. The launch of the new website will help more people with very complex needs access specialist and targeted support so they can regain their independence and move towards a more positive future.”