How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The sections below explain the cookies we use and why.

Essential cookies

These cookies are essential in helping you to move around our website and to use features, such as accessing secure areas of the website. Without these cookies, some services may not function.

These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.

  • Craft token cookie (CRAFT_CSRF_TOKEN): This is a security feature to protect against Cross-Site Request Forgery attacks.
  • Google reCAPTCHA cookie (_GRECAPTCHA): Set by reCAPTCHA for the purpose of providing its risk analysis. More information:
  • Stripe cookies (__stripe_mid, __stripe_sid): Set for fraud prevention purposes and help assess the risk associated with an attempted transaction.

Performance cookies

These cookies collect data on how you use our website so that we can help improve it. The cookies collect information in a way that does not directly identify anyone.

  • Google Analytics tracking cookies (_ga, _gid, _gat_[AnalyticsID]): Set by Google Analytics to collect information about how visitors use our website. We use the information to help us understand how people are using the site, and what information they are accessing and engaging with, which enables us to make our site meet the needs of the user. More information:
  • Hotjar tracking cookies (_hjFirstSeen, _hjAbsoluteSessionInProgress, _hjIncludedInSessionSample_[SiteID], _hjSession_[SiteID], _hjSessionUser_[SiteID]): Set by Hotjar to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. More information:

Marketing cookies

  • Google ad tracking cookie (_gcl_au): Set by Google Tag Manager to store and track conversions when an ad is clicked.
  • Facebook pixel cookie (_fbp): Set by Facebook (we are looking into the details).

Your cookie preferences

If you do not want cookies to be stored on your device you can adjust your privacy settings. All browsers allow you to manage these settings, which are usually found under the 'Preferences' or 'Tools' menu. You can find out more information about individual browser settings at