Money

We can guide you with practical money advice and support

If you're homeless, at risk of losing your home, or you’re struggling with your mental health, we can help with practical advice and support.

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If you are concerned about someone who is rough sleeping click here to tell your local outreach team

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If you have homelessness or housing related concerns call us on 0300 365 7699 (Monday to Friday, 10am - midday and 2pm - 4pm)

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Click here to email us for help with accessing housing and homelessness support

We can help you with a range of things to do with money and benefits. We won't make judgements, and we respect your confidentiality:

  • Advice on paying rent and liaising with landlords
  • Debt or if you are being chased by loan sharks
  • What to do if you're unable to pay for food
  • Money management – advice on budgeting, rent payment, bill payment
  • Benefits: how to make new claims, changes to your claim, or challenge a decision
  • Putting you in touch with the right people quickly and smoothly (if you're looking for a financial advisor or debt counsellor)

Porchlight is fully committed to safeguarding the welfare of all those we support. Read more.

Porchlight showed me how to make a new benefits claim and gave me some advice to help me budget better.

What are my choices to access support?

We support in a range of ways including: by phone, video call, in-person and through virtual community groups.

Get in touch with us for support with housing, mental health and wellbeing, employment and isolation.

Our staff also work with women who are homelessness, or whose homes are at risk, and facing pressures such as difficult relationships, domestic abuse or violence.

We also offer a range of specialist services, including:

Family services

We work with young people and their families to help them stay safe and manage any difficulties they might be facing.

The local community can be a vital support network for people of any age. Helping young people connect more closely to theirs is a big part of what our family services do.

Find out more about our work with young people and their families.

If you are in emotional distress

Life can get tough sometimes, but talking can help.

The Release the Pressure team in Kent is available 24/7. They provide urgent support with trained counsellors who will listen, no matter what you are going through. You can text the word KENT to 85258 or call 0800 107 0160

You can also webchat with Mental Health Matters, an independent charity, who are available 24/7.