If you're homeless or at risk of losing your home, we can help you

We help people who need support with housing.

Some are homeless, others need advice and guidance, so that they don't lose their homes.


If you are concerned about someone who is rough sleeping click here to tell your local outreach team


If you have homelessness or housing related concerns call us on 0300 365 7699 (Monday to Friday, 10am - midday and 2pm - 4pm)


Click here to email us for help with accessing housing and homelessness support

We can help if you are rough sleeping We work across Kent. We can help you if you are rough sleeping, staying in a shelter, refuge, B&B, squat or hostel. We can also help if you are sofa surfing or living with friends or family because you have nowhere else to go.

We have supported housing across Kent which provides safe and secure accommodation. We also work with private landlords who have suitable property to let.

If you are housed in private accommodation, we can offer ongoing support to make sure that your tenancy runs smoothly.

Support for women We understand that women experiencing homelessness, or whose homes are at risk, often face a range of pressures. The referral line team can talk with you about your options.

How to get help, and what happens next: You can get help by contacting us yourself, or someone else can refer you.

Our staff will talk to you to understand your situation. They will either help you access our support services or, if we don’t operate in your area, refer you to a local organisation that does. Calls are charged at local rates but if you ask our staff to call back, they'll be happy to do so.

We understand that when you are having problems with your housing, other pressures can mount up. For support related to mental health and wellbeing, employment and feelings of loneliness and isolation you can call our free mental health referral line on 0800 567 7699 (Monday to Friday, 9am - 5pm).

Our team will find out more about your situation and direct you to support - whether that's from us or another organisation - in your area.

If your call isn't answered straight away, please request a call-back and one of our friendly team will be in touch.

We also offer a range of specialist services, including: