Money services

We can give practical money advice and support.

If someone is homeless, or at risk of losing their home we can help with practical pressures they may be facing. We won't make judgements, and what we discuss will remain confidential.

We can help with:

  • Advice on paying rent and liaising with landlords
  • Debt or if you are being chased by loan sharks
  • What to do if you have nothing to pay for food
  • Money management – advice on budgeting, rent payment, bill payment
  • Benefits: how to make new claims, changes to your claim, or challenge a decision
  • Putting you in touch with the right people quickly and smoothly if you ask for a financial advisor or debt counsellor.

To make a referral

Housing and homelessness concerns

  • Call 0300 365 7699
    (Lines are open Monday to Friday, 10am to midday and 2pm to 4pm. Calls are charged at local rates but if you ask us to call back, we'll be happy to do so.)
  • Email referrals@porchlight.org.uk

Our team will find out more about your situation and help you access support - whether that's with Porchlight or another organisation.

Mental health concerns

Our mental health line is a gateway to a range of support - from Porchlight and other organisations - to do with housing, mental health, employment, money and benefits, feelings of loneliness and isolation.

Other help that's available

Lots of other help is available for housing, homelessness and mental health-related issues. We've listed some of the best ways to get help here.