Getting people off the streets is only the beginning

Our response to Andy Burnham's plan to get rough sleepers off streets for Christmas

Tom Neumark, Chief Executive, Porchlight

Andy Burnham’s pledge to end rough sleeping, including a drive to offer everyone a route off the streets by Christmas, is welcome and necessary. No one should be left to bed down in a doorway, outside a station, in a tent or anywhere unsafe.

A bed can save a life. It can also be the first step towards something better. But it is not, on its own, the end of homelessness. At Porchlight, we see this difference every day. Our work is not only about responding to the visible crisis of rough sleeping, it is about helping people find a safe, suitable home, settle into it and keep it.

Homelessness is rarely just the lack of a roof. It is often the result of trauma, poverty, poor mental health, isolation, family breakdown or systems that failed to act early enough.

When people picture homelessness, they often think about someone they have seen rough sleeping. That image should shock us; it is dangerous and unacceptable. Yet it is only part of the story. Many more people are hidden from view: sofa surfing, staying in unsafe accommodation, moving between temporary rooms or doing all they can not to be seen.

If we count only what is visible, we misunderstand both the scale of need and the wider problem, so risk designing a response that is too narrow: one that gets people through tonight but leaves them facing the same instability tomorrow.

That is why Andy Burnham’s pledge must be judged by what happens next. Offering someone a route off the streets by Christmas matters. But if that route leads only to a short stay followed by uncertainty, people remain trapped in homelessness. The next step must be a home, and the practical, emotional and specialist support that helps someone keep it.

For some people, that means support to leave rough sleeping behind. For others, it means preventing eviction, finding suitable accommodation, developing everyday skills, accessing mental health support, understanding money and tenancy responsibilities, or having someone alongside them when life is overwhelming.

Homelessness across Kent and Medway cannot be solved by one night indoors. Real change happens when a person moves into secure accommodation and feels able to stay there. It happens when services work together, and the root cause is tackled.

That is the work Porchlight does every day. Last year we supported 4,672 people from the point at which they were at risk of homelessness through to the moment they had the stability to move forward. Such lasting solutions depend on joined-up help, not short-term fixes.

Behind every number is a person who deserves dignity, safety and the chance to rebuild. Some will have worked all their lives before a rent rise, relationship breakdown or illness tipped them into crisis. None should have to prove they are worthy of help.

Ending rough sleeping requires more than urgency in winter. It requires realistic routes into affordable homes, faster access to mental health support, fairer private renting, stronger protections for people at risk of eviction and long-term investment in services that help people sustain tenancies.

The ambition to get people off the streets is right. But success cannot mean moving people from one temporary situation to another. It must mean the security of a home and the support to thrive there.

Porchlight will continue to stand alongside people facing homelessness and poverty, helping them move from crisis to stability: finding a home, settling into it and keeping it. If the pledge is to succeed, the response must match the reality of homelessness. A bed for the night may be the beginning, but our ambition must not end there.